Orchid Gold Membership Program 2014-2015

Orchid Gold Logo The Orchid Hotel Mumbai
The Orchid Gold is an exclusive dining, culinary, and hotel stay program that provides incredible value to our frequent quests. Your membership is valid for one year and you get dining privileges and several One time use Gift Certificates.

Membership Benefits

Get discounts on food only, at all restaurants of The Orchid Mumbai, The Orchid Pune and Fort Jadhavgadh
  • Member or Member plus One guest: 50% discount
  • Member plus two guests: 33% discount
  • Member plus 3 guests (up to total of 20 guests including member): 30% discount
  • 20% discount on beverages for groups of 10 people or less. 10% discount on groups of more than 10 people
  • 20% discount on the best available rate at all room categories
  • Extended happy hour from 4:00 pm to 9:00 pm

One time use gift certificates

One certificate for complimentary lunch or dinner buffet for 2 adults at Boulevard Coffee Shop at The Orchid Mumbai.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Only one certificate can be used per visit/per table.
  • This certificate will be valid from Monday to Saturday.
  • Certificate must be presented at the time of dining to redeem benefit.

One certificate for Complimentary midnight buffet for two adults.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Only one certificate can be used per visit/per table.
  • This certificate will be valid from Monday to Saturday.
  • Certificate must be presented at the time of dining to redeem benefit.

One certificate for Complimentary buffet breakfast for two adults.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Only one certificate can be used per visit/per table.
  • This certificate will be valid from Monday to Saturday.
  • Certificate must be presented at the time of dining to redeem benefit.

One Certificate for a Complimentary bottle of wine.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • Certificate valid in all the outlets at The Orchid Mumbai.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Only one certificate can be used per visit/per table.
  • This certificate will be valid from Monday to Saturday.
  • Certificate must be presented at the time of dining to redeem benefit.

One certificate for a complimentary starter at the Mostly Grills or the South of Vindhyas Restaurant.

Terms and Conditions:-

  • You can use food and beverage membership discount along with this offer.
  • This gift certificate is NON TRANSFERABLE.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Only one certificate can be used per visit/per table.
  • This certificate will be valid from Monday to Saturday.
  • Certificate must be presented at the time of dining to redeem benefit.

One Certificate for 50% discounts on food for up to 10 People valid at The Boulevard Mon - Sat.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Only one certificate can be used per visit/per table.
  • This certificate will be valid from Monday to Saturday.
  • Certificate must be presented at the time of dining to redeem benefit.

Two certificates to Buy one round of drink get a complimentary second round of drinks at the Merlin's at Orchid Hotel Mumbai.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • The complimentary round of drinks must be the same value or less than the round of drinks that you purchased
  • Valid for maximum 4 Adults on table
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • These coupons will be valid in Merlin's (The Orchid Mumbai)
  • This certificate will be valid from Monday to Saturday.
  • Certificate must be presented at the time of dining to redeem benefit.

One certificate for a complimentary room night at The Orchid Hotel Mumbai. Offer includes complimentary breakfast for 2 adults.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • Applicable taxes are charged to the guest
  • Valid only on week-ends (Fri-Sun).
  • Valid only in a Deluxe Room (Base Category).
  • The member can stay with a valid identity and membership card.
  • Accommodation is subject to room availability and with prior reservations made with the member help desk.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Children above 5 years will be charged for extra bed.
  • Certificate must be presented at the time of dining to redeem benefit.

One certificate to buy one Night at Fort Jadhavgadh for Rs.. 5,000 plus taxes. Offer includes complimentary breakfast and one meal (lunch or dinner) for two adults. Also get the 2nd night at 50% discount on the best available rate.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • Valid only from Sunday to Thursday.
  • Valid only in a Deluxe Room (Base Category).
  • The member can stay with a valid identity and membership card.
  • Accommodation is subject to room availability and with prior reservations made with the member help desk.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Children above 5 years will be charged for extra bed.
  • Certificate must be presented at the time of dining to redeem benefit.

One certificate for Buy the first night on Best Available Rate and get second night at 50% discount on the Best Available Rate at the Orchid Mumbai.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • Valid any day of the Week (MON-SUN)
  • Valid only in a Deluxe Room (Base Category).
  • The member can stay with a valid identity and membership card.
  • Accommodation is subject to room availability and with prior reservations made with the member help desk.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Children above 5 years will be charged for extra bed.
  • Certificate must be presented at the time of dining to redeem benefit.
  • Accommodation Benefits.

Two certificates each entitling the bearer a 30% discount on the Best Available Rate on Suites or Club Categories rooms at the Orchid Mumbai.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • Valid only from Monday to Sunday.
  • Valid only in a Deluxe Room (Base Category).
  • The member can stay with a valid identity and membership card.
  • Accommodation is subject to room availability and with prior reservations made with the member help desk.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Children above 5 years will be charged for extra bed.
  • Certificate must be presented at the time of dining to redeem benefit.

Two certificates for complimentary swimming pool usage for one hour for 2 people from Monday-Saturday.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • All swimming pool terms & conditions applicable.
  • Valid only from Monday to Sunday.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Certificate must be presented at the time of dining to redeem benefit.
  • Children between 5-12 years will be 50% discount on swimming rate & above 12 will be charged full amount.

One certificate entitling the member and another guest to complimentary 30 minute massage.

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • A prior booking of 48 hours for redemption of the voucher.
  • Valid only from Monday to Sunday.
  • Valid only on select massages as per the Hotel's discretion.
  • This certificate cannot be used in conjunction with any other special promotions / festivals as determined by the hotel.
  • Children above 5 years will be charged for extra bed.
  • Certificate must be presented at the time of dining to redeem benefit.
  • Accommodation Benefits.

One certificate for a Rs.. 5,000 discount on billing of Rs.. 25,000 and above for banquets. .

Terms and Conditions:-

  • This gift certificate is NON TRANSFERABLE.
  • The billing before the discount should be over Rs.. 25,000
  • Minimum price per head for banqueting should be at least Rs.. 1,000.
  • A prior booking of 72 hours for redemption of the voucher.
  • Valid only from Monday to Sunday
  • This certificate cannot be used during special promotions and events organized by the hotel.
  • This certificate cannot be used in collaboration with any other offer or card benefits.
  • The certificate must be presented at time of banqueting to redeem benefits

Membership fees

  • Annual Membership and Administration Fees is Rs.. 8,900 plus taxes or Rs.. 10,000 including taxes.
  • The membership comes with a complimentary Spouse card.

Membership

  1. The program has an annual membership fee.
  2. The membership term (validity period) shall be for a period of 12 calendar months from the date of issuance of membership.
  3. The membership card is non-transferable for use during the validity of the card.
  4. The membership shall entail granting the member privileges and benefits as listed in the program brochure and as per these terms and conditions.
  5. To redeemed the benefits members need to present the valid membership card , As membership is non transferable.

Dining

  1. To avail the dining discounts, the minimum requirement is that two main courses must be ordered.
  2. This discount can only be availed on the total food order and only one card may be presented per table/party.
  3. The value of the specific discount shall not include central, state, local taxes, or room service orders, or at the pool side or any dining promotions such as Christmas, New Year evenings.
  4. Children above 5 years of age are included in the total guest count for the purpose of calculating discounts.

Accommodation

  1. Room bookings must be made directly with the Member Help Desk. Any bookings made through travel Agents or Corporations are not eligible for discounts. Reservations as subject to allocation availability. (Not valid on Christmas & New Year's Eve.)
  2. Once the booking is made and confirmed by the hotel, no cancellation will be entertained. That means, should there be a 'No Show', it will be treated as room night consumed.
  3. The room booking needs to be cancelled 48 hours in advance.
  4. Rooms will be on double occupancy excluding of taxes.

Gift Certificate

  1. All certificates enclosed in the membership pack are for one time usage only, have to be utilized in full and cannot be exchanged for cash or any other services.
  2. The benefits as given in the gift certificates are accompanied by the terms and conditions given on the face or on the reverse of the certificate. These are valid strictly as indicated, and cannot be extended or validated.
  3. To use the complimentary room night certificate, the reservation can only be made one month in advance and with 72-hour prior notice. Reservations will be confirmed for Deluxe Rooms only.
  4. Complimentary cake will be provided with 24 hours prior reservations. On consumption of complimentary cake in any of the outlets two main courses or appetizer needs to be ordered.

General

  1. Presentation of The Program Membership Card is imperative for availing the discounts under the program.
  2. The Hotel reserves the right to add, modify, withdraw or delete any of the benefits, rules, terms and conditions, the duration of the program, the participating Hotel(s), with or without prior notice. All decisions in this regard will be final and binding on the member of the program.
  3. The total amount of the membership fee is refunded, provided the Membership has not been used and the refund is requested by the member within 15 days of acceptance of membership. The refund will only be processed after the receipt of the membership card and all the certificates.
  4. Membership of the program entitles the Hotel to update and retain information provided by the member in the Hotels database. As a member, you have agreed that the Hotel may, from time to time, send you information regarding your membership, benefits and about the Hotel or program partners.
  5. Fraud or abuse concerning The Program Membership Card is subject to appropriate administrative and/or legal action by the Hotel, including termination of membership.

Lost or Stolen Cards

In the event that the card or the booklet is lost, it cannot be replaced or the money refunded

ORCHID GOLD