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The Customer Service Escalation Hierarchy
Mr. Harsha Devraj
Designation : General Manager

We vow to wow you. Your feedback & grievances will reach me if you are not satisfied with our resolution or services & I assure you that I will address every instance with utmost priority.

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Mr. Vikram Kamat
Designation : Executive Director

Your satisfaction with our services matters most to us. If our efforts do not meet your expectations, please get in touch directly with me. Send me your feedback and I assure you of our prompt attention.

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Ecotel: The Hallmark of Environmentally Sensitive HotelsAn Ecotel Hotel
 
Nehru Road, Vile Parle East, Adjacent to Domestic Airport, Mumbai - 400 099.

Toll Free in India : 1-800-22-5432   :::   Tel : 91-22-26164040 (International)   :::   Fax: 91-22-26164141   :::   E-mail: res@orchidhotel.com
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