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Individual Team
1.  The Three Orchid Commitments are :  
The Environment, Job Performance and Ambition.
The Environment, Honesty and Integrity.
The Environment, Job Performance and Team Spirit
 
2.  The Orchid, Asia's First Five Star Ecotel 
 Hotel is committed to The guest experience
while setting a new      of Environmental responsibility
by conserving natural resources, educating,enlightening and motivating our staff and
cultivating community 
 
Meeting, Policy, Living
Enhancing, Standard, Relationships
Magnifying, Objective, Relationships
 
3.  Writing or Drawing on the walls is  
Not permitted and strict action will be taken
Is permitted only in the toilets
Is permitted only on the drawing boards
 
4.  Any Lost articles found on the premises is to be deposited 
In the lost and found department H / K
In the security department
In personnel department
 
5.   Consuming Alcohol is  
Permitted after duty hours in the Lockers
Is not permitted and strict action will be taken leading to termination
Is permitted before duty hours
 
6.   Chewing Paan / Gum / Pan Parag  
Manikchand and Goa are permitted
Is not permitted and strict action will be taken
Is permitted in the Locker
 
7.   Policy on Frisking roll a - ball is mandatory for the Orchid staff  
While Leaving after shift
During the shift
On Arrival
 
8.   The amount of cash to be carried to the orchid is  
Rs. 2000 / -
Rs. 200 / -
Rs. 500 / -
 
9.  The grievance procedure handling order is  
The managing Director - First
The Supervisor - First
The General Manager - First
 
10.  The standard phrase for ' one second ' is  
Just a minute
Hang on
Kindly hold on sir or maam
 
11.  The standard phrase for ' sure ' is  
Certainly sir / maam
Definitely
Affirmatively
 
12.  The standard phrase for ' You misunderstood me ' is  
You were not clear
You Cannot Talk like that
I was not Clear
 
13.  The standard phrase for ' can ' is  
Should I
May I
Could I
 
14.  The standard phrase for ' No Problem ' is  
This will be taken care of
No sweat
It 's O. K.
 
15.  The standard phrase for ' I don't Know ' is  
I ' ll be glad to find out and let you know - and get back
Please ask the Front Office department
Please see the Interactive T. V.
 
16.  The Total No. of Rooms at the Orchid is  
250
350
245
 
17.  The facilities at the Orchid are  
Swimming pool and Health Club
Pool and Tennis
Cricket and Polo
 
18.  The name of the F & B outlets are  
Malabar Peninsula, Everad, Only Grills and Waterfall
Vindhyas, Boulevard, Mostly Grills and Merlins
Vindhyas, Boulevard, Only Grills and Merlins.
 
19.  The Telephone No., Fax and the Address of the Orchid is  
6164040, 6164141, Nehru Road, Vile Parle ( E ) , Mumbai 400 099
6164040, 6164041, Gandhi Road, Vile Parle ( E ) , Mumbai 400 099
6164040, 6164140, Azad Road, Vile Parle ( W ) , Mumbai - 400 099
 
20.  The Chairman - Managing Director of the Orchid is  
Mr. Venkatesh Kamat
Mr. Vithal Kamat
Mr. Vivek Pathiyan


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OR Ring: 91-22-26164040 (International)
Fax: 91-22-26164141
Adjacent to Domestic Airport
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